Video Tutorial: Barcode Scanner Troubleshooting
In this tutorial, we'll go through troubleshooting your barcode scanner if it malfunctions.
This tutorial walks you through how to troubleshoot a barcode scanner that isn’t working properly. It explains how to identify your scanner model, reference the correct user guide, confirm the scanner is charged, match the zip ties with the correct iPad, and wake the scanner before use. You’ll also learn how to fix common Bluetooth issues and when to reset the scanner if problems continue. If you still need help after following these steps, refer to the user guide or contact support for additional assistance.